Frequently asked questions
On this page we try to answer frequently asked questions. Naturally, we do our utmost to assist you properly and correctly. Should you still have any questions, comments and/or complaints, please email them to firstname.lastname@example.org.
- What is (fruit) mash?
Mash, or wash, is wine used for making spirit. Mash has a low alcohol percentage and is prepared by adding yeast, tap water and sugar and allowing it to stand for a few days. The mash is used to distil spirit in our copper stills.
- How do I start distilling alcohol?
If you start making spirits, you must first make mash. You make this by combining turbo yeast with tap water and sugar in a fermentation vessel. There are fermentation vessels with and without airlock. For our Turbo Yeast and our Whisky Turbo Yeast, an airlock is not necessary and our 30-litre fermentation vessel will be sufficient. See the instructions on the turbo yeast packaging for the correct ratios.
- When will my order be delivered?
The items are delivered within 3 to 5 working days. However, we always remain dependent on our carriers and are not responsible for orders that are delivered late.
- Can I pay securely?
All online payment methods accepted by us are offered to you via a secure and encrypted SSL Extended Validation connection. This means that it is not possible for third parties to intercept the data during the transaction. If you have a secure connection, you can see this by the green-coloured address bar with the padlock icon.
- Which still is best suited for making essential oils and hydrosols?
The copper column stills from distillation.com are ideal for making essential oils and hydrosols. The column is equipped with a basket for distilling herbs, plants and flowers for making essential oils. This still is ideal for making beautifully scented lavender oil. In addition, this column still can also be used for distilling beverages.
Read more about making essentiol and hydrolates here.
- I would like to make fruit liqueurs from apples, pears, grapes, plums, etc. Which still do I need?
You can make fruit liqueurs with all stills by adding fruit to the mash. The moonshine alembic still is certainly suitable for this. However, if you want to distil a lot of fruit, a somewhat thicker fruit puree/pulp may develop. In that case, the Hobby still for distilling fruit may offer a solution. This still contains a mixer which you can operate by hand so that the fruit puree/pulp does not get burnt and stick to the still.
- Is distilling spirit dangerous?
No, distilling spirit is not dangerous. If you make mash by adding yeast, tap water, and sugar using our turbo yeast, no hazardous substances are released. If you add fruit to the mash, a small amount of methanol will be formed during the distillation process. Methanol can be unhealthy in high percentages. This is why you should discard the first glass of alcohol, or “heads”, from your distillation run.
- Which countries do you ship to?
We ship our products to all euro countries except Germany and Austria. For orders over € 100 shipping is free within the Netherlands, to Belgium and France. For orders under € 100, shipping costs within the Netherlands are € 6.50, € 9 to Belgium and € 15 to France. Shipping to other European countries is always € 19.95 per order.
- How do I separate the heads (foreshot), hearts (middle cut) and tails (feint)?
For the answer to this question, we refer you to our blog.
- Which still is the best sold?
The Moonshine alembic still is our best-sold still. We also sell this still as part of a complete set.
- Which barrels are best for ageing homemade whiskey, wine, rum, liqueur and other drinks?
We recommend our oak wooden barrels from France to age your homemade whiskey, rum, liqueur and other drinks.
- What is the difference between the moonshine alembic still type A and B?
The models differ slightly from each other on the outside. The operation, quality and price of types A and B are the same.