We ship only to countries in Europe. If you have ordered and paid for the products online (from Monday to Friday), your order will usually be delivered within 3-5 working days.

In order to process your order, we must first have received your payment. There may be a few working days difference between the debit from your account and the transfer to our account. Your order will be processed when we receive your payment.

Shipping costs
For orders over € 99.95 (incl. VAT) your order will be shipped to you free of charge within the Netherlands, Belgium and France. For orders up to € 99.95 (incl. VAT) we charge a shipping fee of € 6.50 within the Netherlands, € 9 to Belgium and € 15 to France. We do not ship to Germany and Austria. Shipping to other European countries is always € 19.95 per order.

Picking up orders
Orders can be picked up by appointment.

Orders during the weekend
Orders placed and paid for during the weekend * (Fridays after 3 pm, Saturdays and Sundays) will be processed on Monday.

Can I make a delivery appointment?
Unfortunately it is not possible to make a delivery appointment. We depend on the driver route of our carriers.

What are the delivery times?
We deliver all products from stock. Orders placed on working days are usually delivered within 3-5 working days, as we are dependent on the carrier, we cannot guarantee anything.

Will I be automatically informed when delivery times change?
We will inform you when a product cannot be delivered within the specified period. You will be notified by email.

General conditions
You can find more about our delivery conditions in our general conditions.